Upcoming Website Changes
If you've been around for a while, you might remember the launch of our first robust, comprehensive ecommerce platform back in 2014. If not, that's ok too. Just know that you're reading this on that very website! At the time, the site was built using the latest technology and industry best practices for an ecommerce platform. But like most things in the digital world, it didn't take long to start becoming outdated and a little cumbersome to maintain. Our business software wasn't tied together with the ecommerce side of things and it just made for some less than efficient maintenance and updating. While it was getting the job done, we knew there had to be a better way.
Fast forward to July 2018. As a company, we made a giant leap forward in technology with our upgrade to the Cadence business operating software. This new platform brought all the pieces of the puzzle together, including a built-in ecommerce platform. In early 2020 we brought this new ecommerce site online with the launch of shop.areadiseselservice.com. On our old platform, we were limited to around 1200 individual part numbers simply because of the time it took to load all the of the necessary data for each item. So, you can only imagine that when we flipped the switch on the new platform, we were excited to see just how easy it was to add new SKU's to the website. If the part number is established for internal use, it's only a matter of a few mouse clicks to take it live on the ecommerce platform. From roughly 1200 SKU's to over 65000 SKU's and counting!
The next logical question was what to do with the old website. Shut it down? Well, it no longer served the purpose of ecommerce but we still weren't sure what we would do with all of the hundreds of valuable pieces of literature that we hosted on there. From installation instructions to company policies, shipping labels, product flyers and more, we had literally hundreds of pieces of literature uploaded and housed on this site. The problem we faced was that, as amazing as the new platform is for ecommerce, there just wasn't a good place to store, organize and display all this other literature for ease of access.
We reached out to the creators of the Cadence platform and explained our dllemma. After a bit of discussion, they agreed to go to work on making the necessary upgrades and changes that would allow us to integrate all of the amazing power of the ecommerce platform with the storage and display capabilities of the old website. Here's where it gets exciting. Those upgrades are now ready for deployment!
Over the next several weeks, you may begin to notice some things shifting around a bit on the areadieselservice.com platform as we begin building out the new literature sections over on shop.areadieselservice.com. We ask that you bear with us during this transition. We promise that we're going to do our best to make it as smooth as possible.
In summary, the only thing that this will effect is the location of literature and files. If you are a dealer, your online platform for orders, invoices, core eligibility, etc. is still going to be over at our Dealer Portal. For you other folks, your online access is located at shop.areadieselservice.com. I know this may be a bit confusing while we're in the process of transitioning over. If you have any questions at all, feel free to reach out to us. You can hit us up through the chat box located at the bottom right corner of your screen, you can email us at email@example.com, or you can call us at 1-800-637-2658. We're here to help and we truly feel that this is the best path forward for all of us. Consolidating all the online file storage into one location will allow for better organization and much cleaner access. Thank you for your understanding and patience as we go forward with this process.